Cordelia Cruises – Policies and Procedures
Introduction & Importance
Life At Sea Is Different As Compared To Life On Land…
Code Of Conduct : Overall and general Rules and Regulations to follow while working on board
Business Ethics
Social Media Guideline
Anti-Bribery Anti-Corruption & Secondary Business
Money - Lending or Borrowing
Drugs
Alcohol Policy
Crime and Weapons
Smoking
Dangerous activities ashore
General Rules/Information
Guest Areas – Important things to remember
Uniform Standards
Appearance Standards
Personal Hygiene and Health
Official Language
Cabin Inspection
Medical Policy
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Guest Areas – Important things to remember
Cordelia Cruises – Policies and Procedures
Guest Areas – Important things to remember
Do not go into Guest accommodations – Do not get into the Guest accommodation out of duty responsibilities
Always greet the guest with a smile
Maintain professional relationship with Guests and fraternization is not permitted
Attire in Guest areas – it is required that all personnel dress appropriately at all times
Allow the Guest First in
All Guest areas
Gangway
Shuttle Bus
Tender Service
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